tiffany pang

Summary

Having recently completed a full stack web development coding bootcamp, I am eager to continuously learn and grow in new roles and opportunities that may utilize this growing technical knowledge. I am actively taking steps to build more skills that will help me to effectively lead and communicate, such as taking courses on agile (Jira), and Google Project Management. I will be an asset to the company and the team with my various language abilities as well as my work experiences around the world.

Skills

      Work Experience

      • Gamedex Global Services & Operations — 2020-2022
        • Accurately responded to various game related inquiries, assisted users with account and community related issues
        • Reported daily VoC metrics for client companies, and provided insights and recommendations
        • Provided insight as an American consumer, and curated SNS posts catered to American mindsets as marketing tools
        • Advised global marketing and business departments on cultural and linguistic sensitivities
      • The Langham, New York Service Stylist (Guest Relations) — 2016-2018
        • Acted as a liaison with all hotel guests requiring special needs and requirements
        • Inspected VIP rooms and specialty suites prior to guest arrival to ensure a seamless welcome
        • Met and escorted VIP guests to enhance their arrival experience and followed-up for a fond farewell
      • The Lowell Hotel Sales and Marketing Intern — 2015-2016
        • Updated OTA and consortia website content weekly to improve hotel presence and promote sales
        • Produced creative graphics for marketing campaigns with Adobe Photoshop and InDesign
        • Arranged marketing collateral for events with travel agents and clients
      • Corinthia Hotel Lisbon Guest Relations Agent — Summer 2014
        • Managed VIP and executive guests' check-ins and reports at executive desk
        • Resolved inquiries as Guest Service Agent, increasing satisfaction for Chinese and English-speaking guests

      Education & Courses

      • Scrimba 'Learn React' Online Course — August 2022
      • Wcoding Full Stack Web Development Intensive Bootcamp — April-August 2022
      • Sogang University Korean Language Education Center — 2018-2019
      • New York University Bachelor of Science in Hospitality and Tourism Management — 2012-2016

      My name is Tiffany Pang, born in Hong Kong, raised in New York City, currently living in Seoul.

      I took interest in the Korean language in high school, which led to my eventual move to Seoul about 5 years ago, as I sought to further immerse myself in the language and culture. I tend to go the extra step when there's something I'm curious and passionate about!

      I have a BS in Hospitality & Tourism Management from NYU, and enjoyed the 'different everyday' guest-facing experience in the industry. Adapting quickly to various life circumstances, I worked at and recently quit my job at a Korean company in the game industry, and then completed a Full Stack Web Development bootcamp from wcoding to learn new skills and boost my career path. During this time, I discovered a new world of possibilities and capabilities.

      I spend most of my time enjoying my hobbies and creating memories with friends. Some of my hobbies include yoga and traveling. I like to create vlogs of my travels to look back on, so I have a YouTube channel just for fun.

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      world traveler and explorer. language learner. memory capturer. magic believer. dog lover. sunflower.

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